Read more about the article How to Conduct a Risk Assessment for Call Center Audits
How to Conduct a Risk Assessment for Call Center Audits

How to Conduct a Risk Assessment for Call Center Audits

Call center audits are a critical component of internal auditing, focusing on evaluating the effectiveness and efficiency of call center operations. These audits serve to ensure compliance with established policies…

Continue ReadingHow to Conduct a Risk Assessment for Call Center Audits
Read more about the article Integrating ESG Factors into Insurance Audits: Challenges and Opportunities
Integrating ESG Factors into Insurance Audits - Challenges and Opportunities

Integrating ESG Factors into Insurance Audits: Challenges and Opportunities

In recent years, the integration of Environmental, Social, and Governance (ESG) factors into various sectors, including auditing insurance companies, has gained significant traction, and the insurance industry is no exception.…

Continue ReadingIntegrating ESG Factors into Insurance Audits: Challenges and Opportunities